Updated on July 06 2026
Privacy Policy
We are committed to protecting your privacy and handling your Personal Data responsibly, especially given the sensitive nature of medical billing information. This policy explains what we collect, how we use it, and your rights.
Collection of Your Personal Data
When you use Averis, we collect: your name, email address, and phone number (if provided); and the medical bill, Explanation of Benefits (EOB), or insurance denial letter you upload, along with any details you share about the issue.
How We Use Your Personal Data
We use the information you provide to: review your bill or denial for errors, overcharges, or appeal opportunities; contact you about what we find; and, if you engage our services, prepare and assist with a dispute or appeal on your behalf.
How We Protect Your Personal Data
We take reasonable, industry-standard measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Sharing Your Personal Data
We do not sell, rent, or trade your personal information. We do not share your uploaded documents or personal details with third parties, except: when necessary to pursue a dispute or appeal on your behalf (such as sending information to your insurer or provider, only with your understanding that this is part of the service), or as required by law.
Cookies
Our website may use basic cookies to understand site traffic and improve the browsing experience. You can adjust your browser settings to refuse cookies at any time.
Data Retention
We retain your information for as long as needed to complete your review or dispute, and for a reasonable period afterward for record-keeping. You may request deletion of your information at any time by contacting us.
Your Rights
You may request to access, correct, or delete the personal information we hold about you at any time.
Contact Us
If you have questions about this policy or wish to make a request regarding your Personal Data, contact us at jayden@useaveris.me.